Privacy Policy for JK Learning

Last Updated: December 2025

Your privacy is important to us. This Privacy Policy explains how JK Learning (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website and services.

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Full name

• Email address

• Phone number

• Billing details and payment information

• Home address (for in-person tuition)

• Date of birth (for safeguarding, if applicable)

1.2 Student Information

• Academic level and subjects

• Learning goals and performance

• Homework or assignments

• Progress notes and feedback

• Session recordings [with consent]

1.3 Technical Information

• IP address

• Browser type and version

• Device type

• Cookies and usage data

• Pages visited, time on site, and referring website

1.4 Communication Data

• Emails, messages, chat logs

• Customer service inquiries

• Tutor–student communications (where applicable)

2. How We Use Your Information

We use personal data to:

• Provide and manage tuition services

• Match students with suitable tutors

• Schedule and manage lessons

• Process payments

• Communicate with you about lessons, updates, and support

• Improve our website and services

• Maintain safety and safeguarding standards

• Comply with legal obligations

We do not sell your personal information.

3. Legal Bases for Processing (for UK/EU GDPR)

If applicable, we process personal data under:

• Contractual necessity: delivering tuition services

• Consent: marketing communications or session recordings

• Legitimate interests: service improvement, fraud prevention

• Legal compliance: safeguarding or regulatory obligations

4. Payment Information

Payments are processed securely through trusted third-party payment providers such as [Stripe/PayPal/Other].

We do not store your full card details on our servers. All payments are encrypted and processed according to PCI-DSS standards.

5. Cookies and Tracking Technologies

Our website uses cookies to:

• Ensure proper functionality

• Analyse website traffic

• Remember your preferences

• Improve the user experience

You can control or disable cookies via your browser settings, though some features may not function properly.

6. Sharing Your Information

We may share your information with:

• Tutors (only information necessary for effective tutoring)

• Payment processors

• Scheduling or communication platforms

• Analytics providers

• Legal authorities (when required by law)

We do not share your information with third parties for advertising purposes.

7. Data Retention

We keep your personal data only for as long as necessary to:

• Provide tuition services

• Comply with legal, tax, or safeguarding requirements

• Resolve disputes or enforce agreements

After this, your information is securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to protect your information, including:

• Encrypted website connections (HTTPS)

• Secure password requirements

• Restricted staff access

• Regular system monitoring

While we strive for maximum security, no system is 100% secure.

9. Children’s Privacy

For minors using our Services:

• Personal data is collected with parental/guardian consent

• Parents/guardians may request access, correction, or deletion of data

• We encourage supervision during online lessons

We do not knowingly collect information from children without adult consent.

10. Your Rights

Depending on your jurisdiction (e.g., GDPR/UK Data Protection Act), you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (“right to be forgotten”)

• Object to processing

• Restrict processing

• Request data portability

• Withdraw consent at any time

• File a complaint with a data protection authority

To exercise any of these rights, contact us at jk;earningco@gmail.com.

11. International Data Transfers

If your information is transferred outside your country (e.g., to secure servers), we ensure:

• Adequate protection measures

• Standard contractual clauses (where required)

• Compliance with applicable data laws

12. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.

We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Services after changes indicates acceptance.

14. Contact Us

For questions or requests related to this Privacy Policy, contact us at:

Email: jklearingco@gmail.com
Phone: 07751700777
Website: www.jklearning.co.uk